(Child Protective Services) – Investigates child abuse/neglect reports. Requirements: Protects children under 18 who are suspected victims of abuse or neglect. Child Protective Services (CPS) is a division of the Virginia Department of Social Services (VDSS) that is responsible for investigating reports of child abuse and neglect. CPS is designed to protect children, preserve families when safe to do so, and prevent further harm. In Virginia, to report suspected child abuse or neglect, you can call the Child Protective Services (CPS) hotline:
In Virginia: 1‑800‑552‑7096
Outside Virginia: 1‑804‑786‑8536
For TTY users (hearing-impaired): 1‑800‑828‑1120
This hotline operates 24 hours a day, 7 days a week, staffed by trained specialists who handle reports and refer them to the appropriate local Department of Social Services office. You do not need to give your name to make a report, and calls are confidential.
« Back to Glossary Index